managed IT services provider

Are you planning on selecting an IT service provider for your business this year? Before you do, it’s important to choose the right one. Otherwise, they might lack the services and experience you need.

There are currently over 882,300 computer support specialists in the industry. Jobs are expected to grow by 9% by 2029. Do you know how to dig through your options?

Here are the five things to consider when searching for a managed IT services provider. With these tips, you can learn how to choose a managed service provider you can depend on.

Start your search with these easy tips today.

1. Availability

Even if your business isn’t open 24 hours, 7 days a week, you need a managed IT services provider who is always there for you. You never know when a disaster might strike.

Before selecting an IT service provider, ask about their availability. Do they have a 24/7 line you can call?

If not, keep looking. 

2. Fast Response Time

Once you find a service provider with high availability, ask about their response time. You don’t want to wait hours for help. The longer you wait, the longer customers are waiting, too.

Instead, look for a company that offers a quick response time. They can help you limit downtime and boost productivity. 

3. The Right Services

Take the time to talk to the managed IT services provider about the services they offer.

For example, are you concerned about security this year? If so, you’re not alone. About 65% of small businesses worry about protecting clients from cyberattacks.

Another 49% of businesses are concerned about intellectual property.

Look for a managed IT provider that is up-to-date with the latest security protocols. They’ll make sure your company remains compliant year-round.

Are you concerned about vandalism, weather disasters, and other outages? Look for a provider that offers disaster recovery planning.

You might want to consider finding a company that offers on-site and remote maintenance and support. Otherwise, make sure they offer daily backups and cloud services. Backing up your data will ensure you’re prepared for any disaster.

4. Proactive Maintenance

Waiting for a problem to hit can waste valuable time. Instead, look for a company that offers proactive maintenance. They can help you discover new ways to improve your current system. 

After selecting an IT service provider, work with them to determine changes you can make now to prepare for the future.

By proactively updating your system, you can avoid larger, costly problems down the road. 

5. Industry Experience

Finally, make sure to choose an IT services provider who has experience working in your industry. How long has the provider operated? How many companies have they helped in that time?

Ask for references and reviews from some of their current or previous clients. Speaking with these clients will give you a better idea of what the company is capable of.

The Search is On: 5 Things to Look for in a Managed IT Services Provider

Ready to find a managed IT services provider you can depend on? Keep these tips in mind. With these tips, you can find a provider ready to boost your business.

Eager to get started? We’re here to help.

Get in touch today!